Water 2018-03-01T11:03:06+00:00

Mailing Address: P.O. Box 11750
Spring, TX 77391-1750
Physical Address: 5118 Spring Cypress Rd.
Spring, TX 77379

Contact: Tracy Riley
Phone: (281) 374-8989



Cypress Hill MUD #1 (the District) provides water and wastewater service to nearly 3,700 customers, including approximately 3500 single family residences and about 40 commercial establishments.
The District’s water supply is groundwater pumped from three wells located at two water production facilities, both located within the boundaries of the District. The wells have a combined capacity of approximately 3,400 gpm (gallons per minute).
Water is pumped from the wells, disinfected with chlorine, and stored in ground storage tanks. As customer demand requires, water is pumped with booster pumps from the storage tanks into the distribution system to maintain adequate pressure. Combined, eight booster pumps at the two facilities have the capacity to provide 9,000 gpm (gallons per minute).
Both facilities have auxiliary power generators. These generators are designed to provide sufficient electricity in the event of commercial power failure.
Water Plant #2 was recently expanded, adding additional storage capacity. Water Plant #1 is currently undergoing major renovation to replace obsolete electrical switch gear, to replace booster pumps and increase pumping capacity, and to increase storage capacity.
The District also has interconnecting water lines (interconnects) to the neighboring District, Harris County MUD 391. These connections are normally closed; but can be used to provide water from one system to the other as needed.


All of the wastewater from the residents and businesses is discharged into the sanitary sewer collection system; which then flows by gravity and pumps to the wastewater treatment plant located near Cypress Rosehill Rd.
Currently this facility is treating about 550,000 gallons per day. Once treated, the plant effluent is disinfected and discharge into the county drainage ditch adjacent to the facility.
The quality of the discharged water is monitored on a daily basis, and must meet criteria established by the Texas Commission on Environmental Quality (TCEQ).
This facility was recently renovated and expanded. The designed treatment capacity was increased from 800,000 gallons per day to its current capacity of 990,000 gallons per day. This facility is also equipped with an auxiliary power generator to provide emergency electricity in the event of commercial power failure.



The Board of Directors of Cypress Hill MUD 1 is pleased to announce that we have a number of ways to pay your water bill. Some of the payment options have fees associated with them. The fees are charged to the customers who use the service and are paid by the customer directly to the service provider. Here are the ways you may pay your water bill:

    • By Mail: As always, you can mail your payment with the coupon in the return envelope provided to P.O. Box 12169, Spring, Tx 77391-2169, using the materials provided to insure the proper and timely posting to your account.
    • Pay At Your Supermarket: You may pay your bill at any H.E.B or Kroger that offers Western Union Convenience Pay. You will need to have your payment coupon to make payments at the store. There is a $1.50 service charge each time you use this service. Payment should post to your water account by close of the second business day.
    • Pay By Credit Card: You may pay by credit card with MasterCard, Visa or Discover on the Internet. The website is http://www.paymyutilitybill.com/. There is a 5% access fee per transaction to use this service. You will be reminded of this fee each time you pay via this method on-line. Please have your bill at hand to enter necessary information. Payments should post to your water account by close of the second business day.
    • Pay With Your On-Line Bill Pay Service: You may continue to pay your bill on-line through your bill payment service. There is no charge from your water district to use this payment method. However, the transfer, depending on the bill pay service you use, may now occur electronically, thus reducing the time for your payment to be credited to your account.
    • Check By Phone: Those customers who do not have access to the Internet or do not want to use a credit card may pay over the phone via electronic check. With your authorization, Compass Bank will create an electronic transaction from your bank account to the Cypress Hill MUD 1 account. You will be charged a $3.95 service fee to Compass Bank per transaction for this service. Please call 877-855-4846 with your bill and checkbook in hand to take advantage of this option. Payments should post to your water account by close of the second business day.
    • Direct Payment Plan: This option allows you to set up automatic withdrawals from your bank account each month to pay your water bill. Contact Customer Service at 281-374-8989 to obtain the appropriate forms. Once the drafting begins, your bill will be notated as “Bank Draft”. You will be charged $1.00 per transaction by the due date of your water bill.

Please note that neither the District nor the Providers listed above will be responsible for your payments being late. It is recommended that you contact Eagle Water Management office to pay any bill that is unpaid and has a due date within two days. Call Eagle Water Management at 281-374-8989 for further information.

The above options are not available for non-sufficient fund items or terminated service payments. Customers with non-sufficient fund items and terminated service must come to the Eagle Water Management office located at 5118 Spring Cypress Road, Spring, Tx with a cashier’s check, cash or money order to settle their accounts.

Should you have any questions regarding the payment options, please call 281-374-8989.


Water Conservation

Astronomers don’t know the answer to the question, “Is there life on other planets?” However, when searching for the possibility, one of the criteria is whether there are signs of water. Water is essential to life and ee are surrounded by it, as it makes up 70 percent of our planet. Yet less than 1 percent of that water – all the water from our lakes, streams, and rivers – is fresh. And without it, we would cease to exist.

Click here to visit the North Harris County Regional Water Authority website for ways to save both water and money at home.

Click here for information about the Association of Water Board Directors’ Water Smart program.

The Water Smart program seeks to encourage each of us to learn about water conservation and have a personal responsibility to use water wisely. Here are some simple tips for conserving water:

Inside the Home
      • Check faucets, spigots, and pipes for leaks and drips. A faucet that drips only once per second can waste up to 2,700 gallons of water per year!
      • Check for toilet tank leaks due to worn out or corroded parts. Most replacement parts are inexpensive, readily available and easily installed.
      • Don’t let water run while shaving or washing your face. Brush your teeth first while waiting for water to get hot, then wash or shave after filling the basin.
Outside the Home
      • Adjust your lawn and landscape irrigation systems to water either in the early morning or late afternoon. If you water mid-day, much of the water is lost to evaporation.
      • Water lawns and plants too much and too frequently results in shallow roots, weed growth and plant disease. Consider using native plants and landscape designs that require less irrigation water use to maintain.
      • Mulch, Mulch, Mulch! A thick layer (3 inches or more) of coarse mulch acts as insulation for the soil in your flower beds and significantly reduces evaporation.
      • Postpone washing your vehicle. If feasible, wash the vehicle on your lawn, not in the driveway where the runoff will be lost to the storm sewer
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