Cypress Hill MUD No. 1 has contracted with First Billing Services to provide more payment options to our customers. You can pay by credit card, debit card or eCheck. Visa, MasterCard, Discover, and Amex are all accepted.

• Web Payments: Log onto https://eaglewater.firstbilling.com to access the online portal. Register your account OR pay as a guest!
• Live Agent Assisted Payments: Call 1-855-270-3592 for live agent assistance.
• Automated Phone Payments: Call 877-445-6916 and follow the prompts to listen to your balance and make a payment. This service is available 24/7.
• Text & Pay: Register your account via the online portal to sign up for Text & Pay.
• Direct Payment Plan (Automatic Monthly Payments): Log in online OR contact First Billing at 1-855-270-3592 to sign up for automatic payments. Each month, you will receive emails confirming the payment was successful.
• E-Billing: Log in online OR contact First Billing at 1-855-270-3592 to sign up for e-billing.
• On-Line Bill Pay: You may continue to pay your bill on-line through your bill payment service.
• U.S. Postal Service: As always, you may mail your payment with the coupon in the return envelope provided with your billing statement.
  Mailing address: Eagle Water Management • P.O. BOX 12169 • SPRING, TEXAS 77391

The above options are not available for returned payments/checks or terminated service payments. Customers with returned check, returned account fund items and terminated service must come to the Eagle Water Management office located at 5118 Spring Cypress Road, Spring, Texas 77379 with a cashier’s check or money order to settle their accounts.

Please note that neither the District nor the Providers listed above will be responsible for your payments being late. Should you have any questions regarding the payment options, please call 281-374-8989.

For more information or assistance with registration:
Call First Billing Services at 1-855-270-3592 or Log onto https://eaglewater.firstbilling.com

First Billing Services assesses a fee of 3.99% for each Credit/Debit card and 99¢ for each eCheck transaction.

Construction of a pre-cast concrete fence along the south side of Cypresswood Drive is underway with an anticipated completion date of mid to late October, weather permitting. The project is jointly sponsored by Cypress Hill Municipal Utility District (the “District”) and the Cypress Mill Homeowners’ Association (the “HOA”). Resident questions and concerns about the construction of the fence may be emailed to the District through this website.

Attention Customers

Unfortunately, the current electronic payment options provided by Compass BBVA, including Automatic Bank Draft, will expire effective September 10, 2021. We are currently working diligently on securing a contract with a new provider. You will be notified via insert/water bill when the new payment options are available to you.

Until the new options are in effect, please utilize one of the methods below to pay your monthly water bill.

• BY U.S. POSTAL SERVICE: The customer can pay by mail with the return envelope provided with their billing statement. (Eagle Water Management • P.O. BOX 12149 • Spring, TX 77391)
• IN PERSON: The customer can always bring a payment (cash, check or money order – no cards) by our office, Monday through Friday, 8:00 a.m. to 4:00 p.m.
• DROP BOX: For after hours, our drop box is available and under surveillance at all times. The drop box is located directly outside of our front door.
• ONLINE BANKING: The customer can continue to pay electronically through their own bank account and their bank will send a physical check via U.S. Postal Service.

We appreciate your patience and understanding during this transition and apologize for any inconvenience you may experience.

REGIONAL WATER FEE TO INCREASE

The NHCRWA Fee is a pass-through fee imposed by the North Harris County Regional Water Authority on all water pumped from wells within its jurisdiction. The District has no control over the NHCRWA fee, which is set by the North Harris County Regional Water Authority. The fee was first imposed in January 1, 2003 and it has been increased periodically since then. Commencing in April, 2021, your bill will show an increase in the NHCRWA Fee to $4.83 per 1,000 gallons, which includes a 5% mark-up to cover the fee on unbilled water uses in District operations. Information about the North Harris County Regional Water Authority can be found at www.nhcrwa.org.

WHAT IS THE REGIONAL WATER AUTHORITY?

The North Harris County Regional Water Authority is a political subdivision of the State covering northwest Harris County outside of the City of Houston. Its purpose is to provide surface water to the area within its boundaries in order to reduce the pumping of groundwater from the local aquifer. Because of the increase in population in northwest Harris County, too much groundwater is being taken from the ground, causing the ground to sink.

The North Harris County Regional Water Authority is under a mandate to reduce the groundwater usage in its boundaries from 70% to 40% by 2025. To comply with this mandate, the North Harris County Regional Water Authority is participating in several very expensive projects to provide surface water to local MUDs, cities, and private utilities. It is paying its share of the Luce Bayou project which transfers water from the Trinity River to Lake Houston, the expansion of the Lake Houston water purification plant, and the transmission lines and pumping stations to bring the water from Lake Houston to the area within its boundaries.

To pay for these costs, the Authority’s fee has increased annually and is expected to continue to do so. If it isn’t already, it will soon be the biggest part of the water bill.

WHAT CAN RESIDENTS DO?

Residents can find out more about North Harris County Regional Water Authority at www.nhcrwa.org. The Board of Directors of the Authority holds monthly meetings, which are open to the public. Members of the Board of Directors are elected by district. Fairfield is in District 1.

Residents can learn more about water conservation. The less water the resident uses, the lower the bill. to learn more about water conservation, visit a website about ways to conserve water usage in your home. There are many on the internet these days, such as www.savewatertexas.com, that contain a lot of educational items for a homeowner.