NEW Payment Options Available

Cypress Hill MUD No. 1 has contracted with First Billing Services to provide more payment options to our customers. You can pay by credit card, debit card or eCheck. Visa, MasterCard, Discover, and Amex are all accepted.

  • Web Payments: Log onto https://eaglewater.firstbilling.com to access the online portal. Register your account OR pay as a guest!
  • Live Agent Assisted Payments: Call 1-855-270-3592 for live agent assistance.
  • Automated Phone Payments: Call 877-445-6916 and follow the prompts to listen to your balance and make a payment. This service is available 24/7.
  • Text & Pay: Register your account via the online portal to sign up for Text & Pay.
  • Direct Payment Plan (Automatic Monthly Payments): Log in online OR contact First Billing at 1-855-270-3592 to sign up for automatic payments. Each month, you will receive emails confirming the payment was successful.
  • E-Billing: Log in online OR contact First Billing at 1-855-270-3592 to sign up for e-billing.
  • On-Line Bill Pay: You may continue to pay your bill on-line through your bill payment service.
  • U.S. Postal Service: As always, you may mail your payment with the coupon in the return envelope provided with your billing statement.
    Mailing address: Eagle Water Management • P.O. BOX 12169 • SPRING, TEXAS 77391

The above options are not available for returned payments/checks or terminated service payments. Customers with returned check, returned account fund items and terminated service must come to the Eagle Water Management office located at 5118 Spring Cypress Road, Spring, Texas 77379 with a cashier’s check or money order to settle their accounts.

Please note that neither the District nor the Providers listed above will be responsible for your payments being late. Should you have any questions regarding the payment options, please call 281-374-8989.

For more information or assistance with registration:
Call First Billing Services at 1-855-270-3592 or Log onto https://eaglewater.firstbilling.com

First Billing Services assesses a fee of 3.99% for each Credit/Debit card and 99¢ for each eCheck transaction.

By |2022-01-11T20:54:04-06:00January 11th, 2022|Latest News|

Cypresswood Fence Project Progressing

Construction of a pre-cast concrete fence along the south side of Cypresswood Drive is underway with an anticipated completion date of mid to late October, weather permitting. The project is jointly sponsored by Cypress Hill Municipal Utility District (the “District”) and the Cypress Mill Homeowners’ Association (the “HOA”). Resident questions and concerns about the construction of the fence may be emailed to the District through this website.

By |2021-08-24T16:59:33-05:00August 23rd, 2021|Latest News|

Electronic Payment Update

Attention Customers

Unfortunately, the current electronic payment options provided by Compass BBVA, including Automatic Bank Draft, will expire effective September 10, 2021. We are currently working diligently on securing a contract with a new provider. You will be notified via insert/water bill when the new payment options are available to you.

Until the new options are in effect, please utilize one of the methods below to pay your monthly water bill.

  • BY U.S. POSTAL SERVICE: The customer can pay by mail with the return envelope provided with their billing statement. (Eagle Water Management • P.O. BOX 12149 • Spring, TX 77391)
  • IN PERSON: The customer can always bring a payment (cash, check or money order – no cards) by our office, Monday through Friday, 8:00 a.m. to 4:00 p.m.
  • DROP BOX: For after hours, our drop box is available and under surveillance at all times. The drop box is located directly outside of our front door.
  • ONLINE BANKING: The customer can continue to pay electronically through their own bank account and their bank will send a physical check via U.S. Postal Service.

We appreciate your patience and understanding during this transition and apologize for any inconvenience you may experience.

By |2021-08-06T12:48:37-05:00August 6th, 2021|Latest News|

Regional Water Fee to Increase

REGIONAL WATER FEE TO INCREASE

The NHCRWA Fee is a pass-through fee imposed by the North Harris County Regional Water Authority on all water pumped from wells within its jurisdiction. The District has no control over the NHCRWA fee, which is set by the North Harris County Regional Water Authority. The fee was first imposed in January 1, 2003 and it has been increased periodically since then. Commencing in April, 2021, your bill will show an increase in the NHCRWA Fee to $4.83 per 1,000 gallons, which includes a 5% mark-up to cover the fee on unbilled water uses in District operations. Information about the North Harris County Regional Water Authority can be found at www.nhcrwa.org.

WHAT IS THE REGIONAL WATER AUTHORITY?

The North Harris County Regional Water Authority is a political subdivision of the State covering northwest Harris County outside of the City of Houston. Its purpose is to provide surface water to the area within its boundaries in order to reduce the pumping of groundwater from the local aquifer. Because of the increase in population in northwest Harris County, too much groundwater is being taken from the ground, causing the ground to sink.

The North Harris County Regional Water Authority is under a mandate to reduce the groundwater usage in its boundaries from 70% to 40% by 2025. To comply with this mandate, the North Harris County Regional Water Authority is participating in several very expensive projects to provide surface water to local MUDs, cities, and private utilities. It is paying its share of the Luce Bayou project which transfers water from the Trinity River to Lake Houston, the expansion of the Lake Houston water purification plant, and the transmission lines and pumping stations to bring the water from Lake Houston to the area within its boundaries.

To pay for these costs, the Authority’s fee has increased annually and is expected to continue to do so. If it isn’t already, it will soon be the biggest part of the water bill.

WHAT CAN RESIDENTS DO?

Residents can find out more about North Harris County Regional Water Authority at www.nhcrwa.org. The Board of Directors of the Authority holds monthly meetings, which are open to the public. Members of the Board of Directors are elected by district. Fairfield is in District 1.

Residents can learn more about water conservation. The less water the resident uses, the lower the bill. to learn more about water conservation, visit a website about ways to conserve water usage in your home. There are many on the internet these days, such as www.savewatertexas.com, that contain a lot of educational items for a homeowner.

By |2021-03-23T09:52:24-05:00March 23rd, 2021|Latest News|

Fence Project Underway

Cypress Mill Place Fence Project Underway; Cypresswood Fence Project to Follow

Construction of a pre-cast concrete fence along Cypress Mill Place Boulevard is underway. The project is jointly sponsored by Cypress Hill Municipal Utility District (the “District”) and the Cypress Mill Homeowners’ Association (the “HOA”). Replacement of the fence on Cypresswood Drive with a pre-cast concrete fence will follow completion of the fence on Cypress Mill Place. Resident questions and concerns about the construction of the fence may be emailed to the District through this website.

By |2021-01-25T09:20:50-06:00June 6th, 2020|Latest News|

Disposing Wipes in the Toilet Can Cause Drain Pipe Clogs and Cost You Money

Cypress Hill MUD urges you to dispose of wipes in the trash and not in the toilet.

Disposable wipes — used for changing diapers, personal hygiene, housecleaning, and more — cause major problems when flushed down toilets. Because they don’t break down the way toilet paper does, these wipes clog homeowner and MUD sewer pipes, put stress on the MUD’s wastewater collection and treatment equipment, and cause the MUD to spend thousands on premature equipment repair and replacement. Wipes snag on any imperfection in sewer pipes, catch passing debris and grease, and create a “ball” that will grow to plug the pipe. They also get drawn into sewer-line and wastewater treatment plant pumps and clog and damage them. The MUD must manually clear out pumps or remove clogs.

Although many brands of disposable wipes are labeled “flushable,” don’t flush them! The clogs and backups they cause may result in expensive plumbing bills for your home, or increased wastewater fees.

By |2020-04-20T17:16:26-05:00April 20th, 2020|Latest News|

DISTRICT ANNOUNCES NEW BEAUTIFICATION PROJECTS

Cypress Hill Municipal Utility District No. 1 (the “District”) has committed funds to three additional beautification projects in the District:

Sydney Harbour Perimeter Fence Project

  • The District has partnered with the Sydney Harbour Homeowners Association to repair the brick columns on the perimeter fencing along Cypress-Rosehill and Huffmeister. The Sydney Harbour HOA has signed a contract with Hardscape, Inc. to make the repairs. The District will provide 90% of the construction cost. The project is underway. The HOA maintains the fence.

Cypress Ridge Perimeter Fence Along Huffmeister

  • The District has partnered with the Cypress Ridge Homeowners Association to install 520 linear feet of perimeter fencing along Huffmeister Road which is in need of replacement. The replacement fence will be a new six foot high rock style precast concrete fence. The Cypress Ridge HOA has signed a contract with Fencecrete to construct the fence. The District will provide 90% of the construction cost and construction administration. The project is ready to begin but has been suspended due to COVID-19 concerns. After completion, the HOA will maintain the fence.

Cypress Mill Perimeter Fence Along Cypresswood Drive and Cypress Mill Place

  • The District has partnered with Cypress Mill Homeowners Association to replace the wood fence on Cypresswood Drive and Cypress Mill Place Boulevard with a uniform “rock style” fence made out of pre-cast concrete and averaging approximately seven feet high. The District will provide 90% of the cost of the project and the HOA will pay 10% and take over maintenance once the project is complete. the District’s landscape architect is proceeding with design.
    This project will require obtaining signed and notarized agreements from all affected property owners. The District is preparing these agreements and the HOA has agreed to lead an effort to get them back from homeowners. A timeline for this project has not been established but will depend, in large part, on how quickly the homeowner agreements can be obtained.

The District’s main responsibility is providing water, sewer and drainage facilities to the land within its boundaries; however, it has the power to provide parks, landscaping, parkways, greenbelts, sidewalks, trails, public right-of-way beautification projects and recreational equipment to residents, subject to numerous legal constraints. Previously it provided funding for beautification projects along Cypress-Rosehill, Skinner and Fenske Roads and behind the commercial area in Cypress Mill.

By |2020-04-20T09:09:24-05:00April 20th, 2020|Latest News|

Why Your Water Bill Is Increasing

Cypress Hill MUD No. 1 customers can expect to see an increase in their water bills soon due to an increase in the fee imposed by the North Harris County Regional Water Authority (the “Regional Authority”). The fee will increase April 1, 2020 from $3.85 per 1,000 gallons of water to $4.25 per 1,000 gallons of water.

Cypress Hill MUD No. 1 is mandated by state law to participate in the Regional Authority, which was established to bring surface water to North Harris County. All municipal utility districts within its boundaries must pay the Regional Authority a fee on each 1,000 gallons of water pumped from wells or purchased from the Regional Authority. Cypress Hill MUD No. 1 passes the fee through to its customers with a 5% mark-up so it can pay the fee on water used in district operations and not billed to customers.

The fees charged by Cypress Hill MUD No. 1 for operation of its water and sewer system have not changed in more than five years; however, customers will see an increase in their bills because of the Regional Authority fee. This fee is expected to continue increasing annually because of the cost of converting to surface water. For more information on the project, see www.NHCRWA.com.

You can control the increase in your water bill by using less water. Please go to the Water tab to get water conservation pointers.

By |2020-02-03T17:51:13-06:00February 3rd, 2020|Latest News|
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